FAQ

Yes, Zoom-Mining is registered in the United Kingdom as Zoom-Mining with our address located at 25 City Road, London, England, EC1Y1AA.
Zoom-Mining is involved in cloud mining, which enables our company to earn Bitcoins without mining hardware, software, electricity, or bandwidth.
To register a new account, simply click the Register New Account button or Sign Up link and fill out the required information.
The minimum deposit amount is $200, the maximum you can deposit at one time is $100,000 Per each deposit , Surely you can make deposit higher than $100,000 by several deposits.
The minimum amount for withdrawal is $18. There is no maximum limit for withdrawal.
Your deposit is automatically added after 3 network confirmations for cryptocurrencies but for PM and payeer this be add as soon as you paid funds.
You can request a withdrawal by clicking the �?oWithdraw�?� button in the member's area and entering the amount you want to withdraw.
The company charges a 3% commission of your total profit margin for the services rendered; account management and profit maximization
Your withdrawal is sent Instant after it is requested .
You can change your payment withdrawal address by clicking the �?oSettings�?� button on the menu after logging in to your account. Enter your new payment address and save the changes.
For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.
No, you do not need to make a deposit to take part in our referral program.
You can see your upline by clicking on Referrals, and you will see the username of your upline. If there is no username there, it means you have no upline.
Yes, you can register multiple accounts from the same computer or IP address, but they cannot be your referral.
You can contact our support through clicking the Contact Us link. We offer support through Contact Form, and E-mail.
We bring together all crucial elements for an efficient mining operation, from constructing highly efficient data centers to offering a streamlined mining system for our users.
As of December 31, 2022, we have approximately 400 full-time employees.
Upon receiving your payment, your contract is added to your profile, allowing you to start mining based on your selected plan. The first mining output is released after 48 hours, followed by daily mining outputs. Note: Mining results are processed and sent to your account within 24 hours after each mining day.
In the event of hardware issues, our algorithms allocate other miners to relevant pools, ensuring zero mining downtime for our clients.
We prioritize pools based on reliability, fee structure, and reject rate. If a pool nears a 50% share, we switch to an alternative.
Your upfront costs include the mining rig and electricity fee for the first two months. Other costs are handled from the monthly reconciliation of the custody account.
All new ASIC miners are sourced directly from China through verified mining vendors handling import and shipping processes.
Each algorithm can mine specific cryptocurrencies directly; for example, SHA-256 mines BTC and BCH.
Cryptocurrency mining returns depend on market prices and network difficulties. Use our calculator to estimate profitability, considering the inherent risks.
Mining outputs are generated daily, with transfers occurring once the balance reaches the minimum threshold for transfer.
Mining outputs are generated daily, but you receive them once they accumulate to a certain quantity, avoiding excessive fees for small amounts.
Market evolution, mining rewards, difficulty changes, and exchange rates can impact output stability.
The maintenance fee covers all mining-related costs, deducted daily in the natively mined coin.
We allow 30 minutes for cryptocurrency payments; after this, the order expires. Contact customer service for manual assistance.
We accept credit/debit cards (Visa, Mastercard) and cryptocurrencies (Bitcoin, Litecoin, Dash).
While buying hardware might seem cheaper initially, hidden costs, shipping, customs fees, and setup efforts can make hosted mining more cost-effective.
Register on the website, choose your hashpower, pay via credit card or cryptocurrencies, and begin mining immediately with 100% uptime.
At present, we only accept onchain Bitcoin deposits; the Lightning network is not allowed. Lightning can be used for payments.
Access invoices in your Dashboard, select unpaid invoices, and use your Compass Wallet to pay. Input the USD amount, which will be deducted from your balance.
Navigate to the withdrawal menu, select Bitcoin, note the wallet address, and configure your account to payout to that address for future mining rewards.
For hash-power plans below the starter level, withdrawal becomes available once total earnings reach a minimum of $1000.
Share your code on social media, websites, or other platforms. Anyone using your code earns a 3% discount, and you earn up to a 10% commission.
Your referral earns a discount, and you earn a commission. Notifications are sent to your registered email when someone uses your code.
Affiliate ID URLs link to your account across various platforms and tie users to a specific referrer.
Provide feedback; we value your input and continuously strive to enhance our program based on user suggestions.

We accept Various payment processors:

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